Privacy policy.
Welcome to Across the Border. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, in accordance with the Data Protection Act 2018 (DPA 2018), the UK General Data Protection Regulation (UK GDPR), and any other relevant data protection laws in the United Kingdom.
Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We may collect and process the following types of personal information about you:
1.1 Information You Provide to Us:
Contact details: Name, email address, phone number, postal address, and other similar information.
Account information: If you create an account with us, we may collect your username, password, and other login details.
Donation details: If you donate, we may collect payment information (e.g., card details) and billing information.
Event registration information: If you sign up for one of our events, we may collect relevant registration details.
Correspondence: Information you provide when you contact us via email, phone, or other communication methods.
1.2 Information We Collect Automatically:
Technical data: IP address, browser type, operating system, and device information.
Usage data: Details about how you use our Site, such as pages viewed, time spent, and navigation paths.
Cookies: Information collected through cookies and similar tracking technologies. (See our Cookie Policy for more details.)
1.3 Information from Third Parties:
We may receive information about you from third parties, such as payment processors, social media platforms, or publicly available sources.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide our services: Including processing donations, event registrations, or inquiries.
To communicate with you: Sending updates, newsletters, or responding to your queries.
For marketing purposes: Sending promotional materials or event invitations (with your explicit consent).
To improve our Site: Analysing usage data to enhance user experience and functionality.
To comply with legal obligations: Including fraud prevention, tax reporting, and ensuring compliance with UK data protection laws.
3. Legal Bases for Processing
We process your personal data based on the following legal grounds:
Consent: Where you have provided explicit consent (e.g., subscribing to a newsletter).
Contractual necessity: Where processing is required to fulfil a contract with you.
Legal obligation: To comply with legal or regulatory requirements.
Legitimate interests: For purposes such as improving our services, ensuring Site security, or fundraising, provided that your rights do not override these interests.
4. Sharing Your Information
We may share your personal data with:
Service providers: Third-party vendors who help us operate our Site, process payments, or deliver services.
Legal and regulatory authorities: When required by law or in response to legal proceedings.
Event partners: Where necessary for organising joint events or initiatives.
Analytics providers: For analysing Site usage and performance.
We will not sell or rent your personal data to third parties.
5. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. For example:
Donation records: Retained for up to six years for tax and audit purposes.
Event registration details: Retained for one year following the event.
Marketing data: Retained until you opt out or withdraw consent.
6. Your Rights
Under UK data protection laws, you have the following rights:
Access: Request a copy of your personal data.
Correction: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your data ("right to be forgotten").
Restriction: Request limitation on processing your data.
Data portability: Receive your data in a structured, commonly used, and machine-readable format.
Object: Object to the processing of your data for direct marketing or other legitimate interests.
Withdraw consent: Withdraw your consent at any time, where processing is based on consent.
Complain: Lodge a complaint with the Information Commissioner's Office (ICO) if you believe your rights have been violated.
To exercise your rights, please contact us at Info@acrosstheborder.org.
7. Security of Your Information
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. These include encryption, firewalls, and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance user experience and collect analytical data. For more information, please refer to our Cookie Policy.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal data.
10. International Data Transfers
As we are based in the United Kingdom, your data will primarily be processed within the UK. If we transfer data outside the UK, we will ensure adequate safeguards are in place, such as standard contractual clauses or reliance on adequacy decisions.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and significant changes will be communicated to you where appropriate.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Across the Border
Email: Info@acrosstheborder.org